Business Development Representative (Mid-Market & Enterprise)

Overview

In this role, you will help establish and scale a new outbound sales function focused on mid-market merchants. As a founding team member, you’ll shape how the department is built and how it contributes to revenue growth in the 1m–20m range. You’ll engage prospects across multiple channels, conduct discovery, and collaborate with marketing, product, and ops to align on market needs. This position offers a hands-on, high-impact path in a fast-paced, office-first culture.

Pay / Benefits

• office-first culture
• 4+ days per week in the office
• collaboration spaces
• social hubs
• spaces for focus
• benefits page reference

Responsibilities

• Master outbound prospecting using phone, email and social channels
• Schedule and conduct discovery calls with potential merchants
• Identify needs and objectives through effective questioning
• Keep CRM records up-to-date and track outreach progress
• Collaborate with marketing, product and operations to share market insights
• Attend sales meetings, trainings and events as required

Key requirements

• 3+ years in a similar cold B2B outreach role (calls, emails & social)
• Proven hunter with history of achieving sales targets
• Excellent communication and relationship management
• Strong prospecting and engagement skills in the mid-market segment
• Experience with hospitality, retail, healthcare, or entertainment sectors is a plus
• Ability to prioritise and adapt in a fast-paced sales environment

• curiosity
• relentlessness
• customer-obsessed mindset
• CRM system usage
• outbound prospecting via phone, email and social media
• discovery and needs analysis

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