Account Director – Housing

Overview

As Account Director for the Housing team, you will manage a portfolio of housing clients and oversee bespoke insurance solutions. You’ll lead client meetings, guide account managers, and offer strategic risk guidance to protect clients’ interests. You will collaborate with development managers to spot growth opportunities and maintain compliant, high-quality service. This home-based role emphasizes building trusted relationships and delivering tailored, cross-team service that aligns with Gallagher’s client-centric mission. You’ll shape outcomes by combining industry knowledge with proactive problem solving, making a meaningful impact for housing clients and the firm.

Pay / Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

Responsibilities

• Retain and grow client accounts
• Develop and implement client action plans
• Provide technical advice and support to clients and colleagues
• Collaborate with internal teams to deliver seamless service

Key requirements

• Solid understanding of the insurance industry and housing sector
• Ability to explain complex issues clearly in writing and in person
• Strong organizational skills to manage multiple clients and deadlines
• Proactive approach to problem-solving and continuous improvement
• Confidence using Microsoft Office tools (Word, Excel, Outlook)

• Relationship-building
• Clear communication
• Proactive problem-solving
• Time management
• Cross-functional collaboration
• Microsoft Office (Word, Excel, Outlook)

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