Retail Lead – Operations – 40HR – Nike Wembley

Overview

As a Nike Lead at the Wembley Factory Store, you guide a high‑volume team to deliver exceptional customer experiences. You drive store growth through people leadership, training, and community partnerships, while upholding Nike’s Service Principles and brand culture. You motivate and coach colleagues to perform at their best in a fast, results‑driven environment. This role offers opportunities to shape store operations, develop your team, and contribute to a broader mission of inspiring every athlete.

Pay / Benefits

• Employee discounts
• Healthcare
• Paid time off
• Education programs
• Pension & Share scheme
• Career development opportunities

Responsibilities

• Lead and inspire the store team to ensure smooth operations and top‑notch service
• Attract, assess, and onboard new teammates to build a high‑performing team
• Provide tools and guidance for day‑to‑day responsibilities and development
• Lead team and business results, including budgeting, space planning, stockroom excellence, and merchandising
• Manage product lifecycle from stockroom to sales floor and visual merchandising
• Collaborate with cross‑functional partners to drive store growth and community partnerships

Key requirements

• Stockroom experience in retail or hospitality
• Demonstrable leadership experience
• Ability to recruit, build and lead high‑performing teams
• Proficient in Microsoft Office and retail business systems
• Proven ability to use tools for conflict resolution and coaching
• Able to work mornings, weekends, nights, and holidays as needed

• Leadership
• Coaching and mentorship
• Conflict resolution
• Team collaboration
• Microsoft Office
• retail business systems

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