Head of Supportive Care

Overview

In this role you will provide strategic and operational leadership for a diverse portfolio of supportive care services, driving transformation to improve access and outcomes for people with life-limiting illnesses. You’ll work with a wide network of partners across health, social care and the voluntary sector to deliver the Hospice Strategy 2026-2031, expand volunteer-led initiatives, and strengthen safeguarding. A core focus is reducing health inequalities and ensuring compassionate, person-centred care across services.

Pay / Benefits

• 27 days holiday plus public holidays
• Subsidised cafe and early access to retail sale events
• Season ticket loan
• NHS Pension Scheme or salary-exchange pension
• Cycle to work scheme
• Health Cash Plan and EAP access

Responsibilities

• Lead the development and delivery of the Supportive Care Services Departmental Plan aligned with the Hospice Strategy 2026-2031
• Drive innovation and service redesign to increase reach, accessibility and impact
• Develop strategic partnerships to strengthen service delivery and community engagement
• Oversee volunteer services and measure impact through outcomes
• Lead safeguarding across all services, policies and governance
• Ensure governance, quality improvement, and regulatory compliance across services
• Monitor performance, outcomes and key indicators to drive continuous improvement
• Manage budgets, resources and workforce planning to ensure sustainability
• Represent the Hospice in local, regional and national forums
• Produce assurance reports for senior leadership, committees and Board

Key requirements

• Significant senior leadership experience within palliative, community or social care services
• Experience of leading large multidisciplinary teams
• Professional registration in a health or social care profession
• Masters degree in a relevant subject or equivalent experience
• Experience of partnership working across health, social care and voluntary sector organisations
• Strong knowledge of safeguarding legislation and governance
• Experience of budget management and resource planning

• Excellent communication and influencing skills
• Stakeholder engagement and relationship building
• Commitment to inclusion and reducing health inequalities
• Strategic planning and service transformation
• Governance, quality improvement and regulatory compliance
• Safeguarding processes and governance frameworks

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