Product Operations Manager – Pricing & Monetization

Overview

In this role you will establish a disciplined monetisation process at Spendesk, bridging product, finance and GTM to standardise pricing decisions. You will own the monetisation forum, price-book governance, and monetisation metrics, influencing how pricing impact is measured and communicated to leadership. You will work with product groups, Finance and Sales to ensure pricing decisions are data-driven and client-friendly, while staying aligned with the company’s growth and customer-first mission.

Pay / Benefits

• Flexible on-site and remote policy
• Lunch 60% funded by Spendesk (Swile Card)
• Alan Premium health insurance
• Gymlib pass
• Moka.care for mental health wellbeing
• Latest Apple equipment

Responsibilities

• Build revenue-measurement frameworks by product line and segment including net revenue and retention metrics
• Run the monetisation review forum to guide packaging and pricing decisions with documented pre-reads, options and a decision log
• Own the annual price increase process – determine recipients, magnitude, timing and exchanges offered, and assess contract structure
• Maintain a single price book with plans, add-ons, coupons and migration rules across legacy and current packaging
• Define requirements for pricing and billing tooling delivered by the Customer Operations squad and data team
• Introduce monetisation checks at the problem gate for new capabilities and define launch metrics to measure success
• Provide input to Finance on cashback models and to AI product team on agent pricing
• Know when not to change pricing; defend decisions with data up to leadership and across Finance and Sales
• Collaborate with Group Product Managers and monetisation leads to ensure alignment and accountability
• Communicate pricing impact and rationale to leadership and relevant stakeholders

Key requirements

• 4 to 7 years in product operations, business operations, chief of staff, strategy or FP&A in B2B SaaS or fintech scale-up
• Established a revenue or margin model used by other teams and demonstrated iterations
• Experience changing organisational decision-making without formal authority
• Strong quantitative skills including high-standard spreadsheet work, SQL
• Fluency with AI tools and proven impact on speed/quality of work
• Product instinct to distinguish value-delivering capabilities from those that do not
• Commercial grounding: pricing decisions must be sellable and understandable to customers
• Ability to say no to senior people with data and secure cross-functional buy-in across Finance and Sales
• Exposure to pricing or monetisation and fintech/payments economics is a plus
• Business fluency in English; French a strong plus
• Entrepreneurial mindset and willingness to contribute to a growing company

• entrepreneurial spirit
• data-driven decision making
• ability to articulate and defend with data
• Sheets (advanced)
• SQL
• AI tools / AI-assisted workflows

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