Visual Merchandising – Retail Project Manager

Overview

In this Visual Merchandising – Retail Project Manager role, you lead end-to-end VM delivery for SEPHORA UK store openings, coordinating design, construction handover, fittings, and installations. You’ll manage cross-functional teams, contractors, and partners to ensure timely, high-quality openings that bring the brand to life. You’ll operate in a fast-paced expansion context, shaping store experiences across the UK. This role offers hands-on impact and collaboration with property, retail, and HQ teams to deliver multiple projects on time and within budget.

Pay / Benefits

• Private Healthcare
• Life Assurance
• Private Pension
• Competitive pay with annual reviews
• Employee discount across beauty brands
• Paid day off on your birthday

Responsibilities

• Lead visual merchandising delivery for new store openings across SEPHORA UK
• Manage projects from design coordination to installation and store opening
• Create and manage project plans, timelines, and milestones
• Coordinate branded fixtures and VM installations ahead of openings
• Prepare in-store VM materials including guidelines and display assets
• Oversee external contractors, suppliers, and shopfitting partners
• Coordinate with brand partners on installation requirements and readiness
• Own project budgets and ensure delivery within parameters
• Collaborate with Property, Retail and HQ to align activities for openings
• Conduct store visits to monitor progress and support delivery
• Lead project handovers, snagging, and issue resolution
• Support Head of Visual Merchandising to establish consistent delivery processes

Key requirements

• Experience delivering retail projects and opening stores quickly
• Proven ability to manage multiple projects simultaneously
• Confidence in managing external contractors, suppliers and brand partners
• Strong project planning, organisation and prioritisation skills
• Experience managing capex budgets and maintaining commercial oversight
• Ability to coordinate multiple stakeholders, timelines, and dependencies
• Strong communication and relationship-building skills across teams
• Proactive, solutions-focused approach to resolving issues and sustaining momentum
• Willingness to travel across the UK for deliveries
• Professional qualification in Project Management would be beneficial

• Collaborative and confident approach
• Structured thinker who brings order to complex projects
• Strong relationship-building across internal and external teams
• Project planning
• Budget management / capex oversight
• Stakeholder management / coordination

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