Digital Engineering Manager (Product Support)

Overview

In this role you drive the digital domain within Product Support Engineering, shaping and delivering digital outputs, data exploitation, and toolset migration to enable programme delivery and technical excellence. You will lead digital transformation initiatives across the Product Support domain, working with engineering leads and stakeholders to ensure governance, quality, and integration. The position sits in a matrix organisation and offers opportunities to influence digital strategy, improve processes, and mentor a high-performing team. You will contribute to safety, quality, and inclusion initiatives while enabling cross-functional collaboration at scale.

Pay / Benefits

• Competitive salary and annual incentive plans
• Continuous learning and development
• Diversity and inclusive culture
• Pension plan with up to 10% employer contribution
• Company paid BUPA Medical Plan
• Excellent maternity/paternity leave

Responsibilities

• Lead the digital domain within Product Support Engineering and ensure delivery of digital outputs
• Coordinate Engineering Data Exploitation activities in line with programme objectives
• Provide leadership to staff in the digital Product Support domain
• Develop and implement plans, policies, and processes for digital transformation
• Coordinate liaison with EMS Tools Council and other stakeholders for tool governance
• Lead toolset migration activities with minimal operational impact
• Establish and monitor KPIs for digital outputs
• Ensure compliance with quality management, safety, and contractual obligations
• Collaborate with engineering, programme teams, and senior stakeholders for integrated digital activity
• Drive continuous improvement in digital processes, tools, and methods
• Support resource planning, prioritisation, and delivery across the digital portfolio
• Develop, motivate, and support team members to build capability
• Contribute to wider company initiatives including quality, safety, diversity and inclusion, mentoring, STEM outreach

Key requirements

• UK Security Check clearance ability
• Significant experience in a digital, software or related field
• Experience in engineering data, technical systems, or support engineering
• Strong understanding of Engineering Data Exploitation or related digital activities
• Experience with digital tools, platforms, and transformation or migration projects
• Ability to liaise with Engineering forums and tool councils
• Strong leadership and people management capability
• Clear communicator with a collaborative, improvement-focused approach
• Proven ability to deliver against schedule, quality, and contractual expectations
• Strong stakeholder management and relationship-building skills
• Proficiency in Microsoft Office Suite
• Minimum one year in a leadership role OR completion of Boeing internal leadership course

• communication
• collaboration
• strategic thinking
• Engineering Data Exploitation
• digital tools and platforms
• toolset migration

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