Inventory Team Manager – Lichfield Distribution Centre

Overview

In this pivotal role, you drive inventory accuracy and availability for online orders and store replenishment at a new, 24/7 distribution site. You lead cross-functional efforts, shape the Inventory agenda, and support a fast-paced transformation as the site opens. You’ll develop talent, optimise systems, and ensure seamless operations to deliver a outstanding customer experience. This is a chance to help build a cutting-edge distribution operation within a well-known retail brand.

Pay / Benefits

• 25% night shift premium
• 20% colleague discount
• Competitive holiday allowance
• Pension and life assurance
• Wellbeing support (virtual GP, mental health)
• One paid volunteer day

Responsibilities

• Maintain and optimise Warehouse Management and Control Systems to keep stock accurate and order-ready
• Investigate and resolve inventory discrepancies across multiple WMS interfaces
• Ensure inventory is properly locked/available and reflected on the M&S.com platform
• Collaborate with the operations team to fix errors on-site and build capability
• Deliver performance reviews and succession planning within the department

Key requirements

• Understanding of warehouse planning, inventory processes and quality standards
• Experience leading and mentoring teams with clear direction
• Proficiency in data analysis using Excel, Minitab and Power BI
• Highly organised with strong attention to detail
• Ability to build cross-functional relationships and influence in a fast-paced environment

• leadership
• cross-functional collaboration
• communication
• Excel
• Minitab
• Power BI

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