Senior Research Manager – Patient Centred Outcomes

Overview

In this role you lead complex PROs and COA-focused research for pharmaceutical clients, shaping measurement strategies and guiding project delivery. You work with cross-functional teams to ensure high-quality, regulatory-aligned evidence that informs clinical development. You’ll manage client relationships, coach junior staff and contribute to business development. This is an opportunity to drive patient-centered outcomes in a globally connected consultancy.

Pay / Benefits

• competitive salary
• health insurance
• pension
• on-site gym
• hybrid working
• career progression and training

Responsibilities

• Lead and oversee qualitative, quantitative and mixed-methods research projects focused on PROs and COAs
• Oversee selection, development, psychometric validation and implementation of COA measures
• Own project delivery including timelines, contracts and financial performance
• Act as primary client contact, steering COA strategy discussions with pharmaceutical teams
• Design and supervise qualitative research and analysis alongside quantitative activities
• Support regulatory interactions with agencies such as FDA and EMA
• Critically review scientific and client-facing deliverables for quality and alignment
• Lead project teams, allocate work and ensure timely delivery
• Coach and mentor junior researchers and support their development
• Build and maintain client relationships and identify follow-on opportunities
• Contribute to proposals, project planning and wider business development
• Support conference presentations, posters and journal publications

Key requirements

• Extensive experience designing and conducting qualitative research with analysis and reporting
• Experience developing and validating PRO measures or other COAs; understanding psychometric validation techniques
• Experience supporting regulatory interactions with FDA, EMA or similar bodies
• Strong project management skills with accountability for contractual and financial aspects
• Experience leading research teams and supervising junior staff
• Commercial awareness with client relationship development and follow-on work
• Excellent written communication, presentation and stakeholder management
• Knowledge of Good Clinical Practice, research ethics and data protection requirements
• Experience in patient preference research or discrete choice experiments would be advantageous
• Proven ability to work independently in a fast-paced consultancy environment

• stakeholder management
• leadership and mentoring
• attention to detail
• PROs and COA development and validation
• qualitative and quantitative research methods
• psychometric validation techniques

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