Community Team Manager

Overview

In this role you will provide visible, compassionate operational leadership to the South Norfolk Adult Community Mental Health Team. You’ll ensure safe, effective, recovery-focused care and drive performance, governance and continuous improvement in collaboration with partners. You’ll manage workload, oversee governance processes and support a multidisciplinary team to deliver high-quality community mental health services. This is an opportunity to shape care delivery at scale within a supportive NHS trust and contribute to staff wellbeing and service transformation.

Pay / Benefits

• NHS pension
• comprehensive in-house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days
• staff physio service
• NHS discounts

Responsibilities

• Provide operational leadership for daily delivery of care
• Lead and manage a multidisciplinary workforce, focusing on staff wellbeing and development
• Manage caseloads, workload allocation, capacity planning and deployment
• Maintain clinical governance, risk management, safeguarding, incident reporting and quality assurance
• Collaborate with service users, carers, primary care, acute services, social care and voluntary sector partners
• Lead service improvement and transformation initiatives, implementing best practice and innovation
• Act as a role model and ambassador for the organisation’s values and high clinical standards

Key requirements

• Senior clinical experience including staff management/supervision
• Evidence of leadership in a Mental Health care environment and service development
• Care planning skills

• Compassionate leadership
• Engagement and accountability
• Collaborative working across teams
• Clinical governance
• Risk management
• Safeguarding

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