Practice Manager (Multi-Site) Unity Healthcare

Overview

In this role you lead non-clinical operations across Unity’s multi-site practice, ensuring safe, effective and responsive patient services within budget. You will develop high-performing teams, embedding transformation initiatives to improve quality and patient experience. You’ll work with clinical leaders, the federation and wider system partners to shape a modern model of primary care. You join a mission-driven organization that prioritizes leadership, staff wellbeing and scalable care delivery.

Responsibilities

• Lead non-clinical operations across multiple sites
• Support delivery of safe, effective patient services within budget
• Develop and lead teams to foster a positive, accountable culture
• Collaborate with clinical and operational leaders to improve quality and patient experience
• Embed transformation and service-improvement initiatives
• Build relationships with patients, PPG, PCN, the Federation and system partners

Key requirements

• Experience leading operations in general practice or similar healthcare setting
• Strong people-management and leadership across teams/sites
• Track record delivering change, new services or service improvement
• Confident using operational/performance data to improve delivery
• Excellent written, verbal and stakeholder-engagement skills
• Understanding of workforce, financial, quality and regulatory requirements in general practice
• Commitment to learning and professional development
• Ability to travel between Unity sites

• stakeholder engagement
• leadership
• communication
• operational data analysis
• service-improvement methodologies
• budget and financial awareness

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