Associate Director – PMO Manager (Life Sciences Client)

Overview

In this role you will lead the PMO governance and delivery for a Life Sciences client, acting as the central coordinator for reporting, risk management and stakeholder engagement. You’ll work with client stakeholders and Colliers leaders to ensure governance is consistently applied across multi-market projects. You will drive high-quality, actionable reporting and maintain a current, well-controlled PMO knowledge base. This is an opportunity to shape account delivery and strengthen client confidence through solid governance and continuous improvement.

Responsibilities

• Lead the PMO governance model for client capital projects, including stage-gate reviews, approvals and compliance tracking
• Ensure project teams follow governance protocols, best practice and service levels
• Maintain project documentation, approval records, audit trails and programme control registers
• Produce high-quality weekly/monthly governance reporting for client and Colliers
• Develop dashboards and trackers for schedule, budget, milestones, risks, issues, actions and decisions
• Coordinate inputs from local project teams and validate data quality
• Own and maintain the programme RAID log with owners, due dates and escalation routes
• Facilitate risk and issue reviews with mitigations tracked to closure
• Prepare agendas, governance packs and minutes; track actions and decisions
• Support onboarding of local and external project managers and consultants
• Coach teams on governance requirements and reporting protocols
• Maintain fit-out specifications, playbook content and PMO repositories
• Identify opportunities to improve reporting, governance, and delivery processes
• Capture lessons learned and translate into practical improvements
• Assist with internal funding approvals and client governance submissions
• Contribute to continuous improvement of client account delivery

Key requirements

• Demonstrable experience at Associate Director, Senior PMO Manager or equivalent
• Ability to engage with senior client stakeholders and represent Colliers professionally
• Lead without direct authority across multi-disciplinary teams and external partners
• Strong commercial awareness with ability to identify risks and growth opportunities
• Experience mentoring PMO or project management colleagues
• Confidence to challenge data and governance gaps constructively
• Minimum 5+ years in PMO, programme controls, or project coordination in corporate real estate or related fields
• Experience supporting complex multi-country or multi-workstream programmes
• Strong command of programme reporting, dashboards, risk/issue management and governance administration
• Advanced Excel and PowerPoint with experience producing senior stakeholder packs
• Excellent written and verbal communication; able to simplify complex information
• Highly organized, proactive, detail-focused with ability to manage competing priorities across time zones
• Strong stakeholder management with client-side teams and delivery partners

• stakeholder management
• communication
• analytical thinking
• Power BI
• Smartsheet
• Microsoft Project

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