Senior Trust & Safety Operations Leader (EU/UK)

Company: JD.COM
Apply for the Senior Trust & Safety Operations Leader (EU/UK)
Location: Shoreditch
Job Description:

JD Europe is seeking a hands-on leader to direct Trust & Safety Operations across the UK and EU marketplaces. You will oversee investigations, enforcement and governance, building scalable processes and decision frameworks.

Reporting to the Director of Regulation and Compliance, you will recruit, coach and develop the team, work with Product and Engineering on case-management workflows, and drive QA, risk insights and continuous improvement.

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Posted: October 16th, 2026