IT Service Delivery Manager | Lead MSP Support & SLAs

Company: La Fosse
Apply for the IT Service Delivery Manager | Lead MSP Support & SLAs
Location: London
Job Description:

La Fosse is hiring a Service Delivery Manager in London to lead a five-person engineering team and oversee service delivery across diverse client portfolios. The role combines operational leadership, client management and technical delivery, with hands-on support for complex issues.

You will own service desk performance, drive SLA achievement and improve processes, while remaining closely involved in technical delivery.

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Posted: October 16th, 2026