Company: Levy Global

Apply for the Junior Implementation Consultant

Location: London

Job Description:

Salary: £40,000 per annum

Experience: 2–3 years

To support the implementation of software solutions for customers across different tour operating businesses.
To help customers understand and use software effectively through training, guidance and ongoing support.
To understand customer business processes and assist in identifying how software functionality can meet their requirements.
To assist in coordinating implementation activities for allocated customers, working closely with senior consultants and project managers.
To develop a strong understanding of the travel industry, tour operating processes and the role of technology in supporting business operations.

2–3 years experience working in a technology-related role within a tour operating business, travel company or software organisation.
Good understanding of business processes and an interest in how software can improve operational efficiency.
Experience in software implementation, customer training, business analysis or software support would be advantageous.
The candidate should be enthusiastic about technology, passionate about the travel industry, keen to learn and confident communicating with customers and colleagues.
Looking to develop their implementation consulting skills and progress towards managing client implementations independently.

Support senior consultants in delivering software implementations for tour operator customers.
Assist in client workshops to understand business requirements and document processes, workflows and system requirements.
Help translate customer requirements into recommended software configurations, seeking guidance from senior team members where required.
Deliver customer training sessions and demonstrations, with support from senior consultants as appropriate.
Work closely with project managers, business analysts, clients, development teams and

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Posted: October 16th, 2026