Business Analyst (IT & Software)

We are hiring a Business Analyst with IT and software experience to bridge the gap between business requirements and technology solutions. You will play a key role in analyzing processes, defining requirements, and supporting digital projects.

Responsibilities:

• Gathered and analyzed requirements from stakeholders
• Conducted workshops to map business processes
• Prepared functional specifications and BRDs
• Worked closely with software development teams
• Conducted gap analysis for IT solutions
• Created workflow diagrams and process models
• Assisted in ERP and CRM implementations
• Participated in Agile ceremonies (scrum, sprint planning)
• Prepared user stories and acceptance criteria
• Facilitated UAT sessions with business teams
• Ensured system designs met compliance standards
• Collaborated on data migration and testing activities
• Supported business change management initiatives
• Delivered post-implementation support
• Maintained documentation of system processes

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