Company: Fastmarkets
Location: London
Job Description:
Fastmarkets is seeking a Customer Experience Business Analyst on a fixed-term contract to join the Product team in London. You will blend business analysis with AI tools to identify gaps, define user stories, and drive process improvements that enhance customer experience.
Responsibilities include stakeholder facilitation, backlog grooming, workshops, and translating business needs into clear requirements for Agile delivery, with emphasis on data, pricing platforms, and governance.
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Posted: October 16th, 2026