Marketing and Customer Analyst
London or Leeds (Hybrid, 2 days per week) | Up to £40,000 – £45,000
This is an exciting opportunity for a Marketing and Customer Analyst to join a growing analytics function where data plays a central role in driving business performance. You’ll work across a variety of marketing and customer insight projects, helping stakeholders make informed decisions through high-quality analysis and actionable recommendations.
The Company
They are a data-driven organisation that partners closely with commercial and marketing teams to deliver meaningful insight and measurable business impact. Their analytics team works across a broad range of customer, marketing, and performance-focused projects, combining analytical expertise with strategic thinking. They offer a collaborative environment with excellent opportunities for learning and development.
The Role
- Analyse marketing and customer data to identify trends, opportunities, and business insights
- Evaluate campaign performance and provide recommendations to improve marketing effectiveness
- Build and maintain dashboards and visualisations using tools such as Power BI, Tableau, or Looker
- Conduct customer behaviour analysis including retention, loyalty, and purchasing patterns
- Present insights and recommendations to both technical and non-technical stakeholders
- Support a variety of analytical projects across marketing, customer, and commercial teams
- Translate complex datasets into clear business narratives that drive decision-making
- Work with stakeholders to understand business challenges and deliver data-led solutions
Your Skills & Experience
- Strong commercial experience in marketing analytics or customer analytics
- Advanced Excel skills including data manipulation, analysis, and reporting
- Experience using Python for data analysis and insight generation
- Strong dashboard development and data visualisation experience
- Knowledge of marketing metrics such as ROAS, CTR, conversion rate, and customer acquisition metrics
- Experience analysing customer behaviour and performance trends
- Excellent communication and stakeholder management skills
- The ability to translate complex analysis into practical business recommendations
- A proactive and inquisitive approach to problem-solving
What They Offer
- Hybrid working model
- Private healthcare
- Pension scheme
- Life assurance
- Generous annual leave allowance
- Wellbeing and lifestyle benefits
- Exposure to a wide variety of analytics projects and stakeholders
- Clear opportunities for professional growth and career progression within a developing analytics team
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