Restaurant Manager – Restaurant Isca (Permanent, Full Time)

Company: Borde Hill
Apply for the Restaurant Manager – Restaurant Isca (Permanent, Full Time)
Location: Haywards Heath
Job Description:

Restaurant Manager – Restaurant Isca (Permanent, Full Time)

We are looking for an experienced, hands-on Restaurant Manager to lead the already critically-acclaimed Restaurant Isca. Reporting to the Operations Manager, you will recruit, inspire and lead the team to create the best restaurant in Sussex. This is a floor-based leadership role: you’ll run service day to day, lead by example and take full ownership of the restaurant floor and every part of the guest experience.

Key Responsibilities

  • Run and own the restaurant floor, leading key services in person and setting the standard for smooth, well-paced service, strong systems and attention to detail.
  • Prioritise building a team to consistently deliver thoughtful, exceptional and memorable guest experiences.
  • In partnership with the Operations Manager, manage staff recruitment, training and development to inspire and build a culture of pride, care and professionalism across the FOH team.
  • Work in partnership with the Exec Chef and Head Chef to create and install a culture of excellence and ensure alignment and collaboration across departments.
  • Ensure guest satisfaction and handle escalated feedback professionally.
  • Deliver and maintain high standards of service, cleanliness, and compliance.
  • Feed in to budget management and work actively with the Operations Manager to ensure sustainable profitability of the operation, managing labour and resources effectively whilst never sacrificing standards.
  • Plan and deliver events with senior management and kitchen teams.
  • Ensure compliance on health & safety, licensing, and food hygiene compliance.
  • Champion responsible and sustainable practices across FOH operations.

Knowledge, skills and experience needed

(Please provide evidence in your Covering Letter and CV)

  • A genuinely hands-on, lead-from-the-front manager who is happiest on the floor running service, with flexibility to work weekends, holidays and evenings.
  • Proven experience;
  • Restaurant Manager (or senior leadership role) in a highly regarded hospitality business, minimum 5 years.
  • Managing private dining and premium events
  • Understanding of restaurant finances and P&L management
  • Confidence in using digital platforms for stock management, HR, compliance etc
  • Passion for connecting with guests and creating memorable experiences.
  • A confident, calm and proactive problem solver, with an excellent eye for the detail.
  • A can-do, hands-on approach, happy to lead by example and build a vibrant team.
  • Excellent written and verbal communication, organisation and attention to detail.
  • A passion for hospitality, creativity, sustainability and community.

Salary

£50,000-£55,000 per annum (basic + tronc) (option for discounted accommodation on-site within package)

Hours

Full time – 48 hours per week over 5 days including evenings and weekends

Start Date

November 2026

Holiday entitlement

28 days pro rata (including Bank Holidays)

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Posted: October 16th, 2026