Band 3 Clinical Services Administrator – Bristol

Company: Avon and Wiltshire Mental Health Partnership NHS Trust
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Job Description:

We are looking to recruit one full time or part time fixed term (12 mths) administrator into the Specialised PD Probation Service at AWP. Specialised PD, otherwise known as OPD, is a large, community based, multidisciplinary team that has developed innovative approaches to working with high-risk offenders with Personality Disorders. These service users are seen by the National Probation Service in Avon, Gloucestershire & Wiltshire and OPD covers the caseload within these areas.

As a service we cover Probation Offices based in Bristol, Bath, North Somerset, Swindon, Chippenham, Salisbury, Gloucester, and Cheltenham. In addition, we cover 3 Male & 1 Female Approved Premises in Bristol, and 1 Male Approved Premises in Gloucester.

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

To support the clinical delivery of community OPD by completing, supporting, and advising on administrative processes including the processing of service user contact forms, diary management, booking of consultations and clinical meetings, sending of letters to service users, updating spreadsheets and NHS and Probation Service specific patient record systems, minute taking, and attendance to a range of meetings.

The post will include working effectively within the admin team which has central cover of all geographical locations of OPD. All administration roles are supported through line management from the administration or operational lead(s).

We support a hybrid working model where we encourage staff to work from home 40% of the working week, and in an office space for 60% of their working week. Each staff member has an allocated geographical area with a central office in that area. This post is based centrally across Gloucester, Bristol, and Wiltshire but the majority of the work can be done remotely or from our central office in Bristol. There will be occasional travel to other areas covered by OPD, or for training, conferences, or external meetings.

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

For further details / informal visits contact: Name: Hannah McVitty Job title: Lead Administrator Email address: hannah.mcvitty@nhs.net

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Posted: October 16th, 2026