Customer Care Specialist – Contact Centre

Contechs Consulting in Manchester is seeking a Customer Support Expert for a 5-month contract in our client’s contact centre. You will be the first point of contact for customers and dealers, delivering courteous service via phone and other channels.

You will handle inbound and outbound calls, emails, live chat, and other inquiries, aiming to resolve issues, process payments, provide settlement quotes, and support end-of-contract activities while maintaining accurate records.

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