Based in Aldershot, this full-time, temporary Customer Service Administrator position offers £12–£14 per hour with the prospect of becoming permanent. The successful candidate will process customer orders accurately, answer enquiries by telephone and email, and supply updates on deliveries and stock availability. Daily tasks also involve liaising with suppliers, engineers, logistics and colleagues across the business. Maintaining precise customer records and updating the Sage system are essential elements of the job. Applicants should bring prior experience in customer service or administration, strong communication skills, and confidence using computer systems. This role suits someone organised, attentive to detail, and capable of resolving issues professionally while delivering consistently high standards of service. Sheridan Maine are pleased to be working in partnership with a leading business in Aldershot who are seeking an experienced Customer Service Administrator to join their head office team on a temp to perm basis.
Key duties of the role
- Processing customer orders accurately and efficiently
- Responding to customer enquiries by phone and email
- Providing updates on order status, deliveries and availability
- Liaising with internal departments, suppliers, engineers and logistics
- Maintaining accurate customer records and updating the Sage system
- Handling customer issues professionally and ensuring a high level of service
Skills and experience required
- Previous experience in customer service, administration and/or order processing
- Excellent communication and organisational skills
- Strong attention to detail and accuracy
- Confident using Microsoft Office
- Able to manage multiple tasks and work to deadlines
- A positive and friendly individual
You are required to be eligible to work in the UK full time without restriction.
Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
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