IT Service Desk Analyst — Global Tech Support

Company: Alvarez & Marsal
Apply for the IT Service Desk Analyst — Global Tech Support
Location: London
Job Description:

Alvarez & Marsal in London is seeking a dedicated IT Service Desk Analyst to support all users by email, phone, and remote tools. You will diagnose, resolve, or escalate issues and log calls for the internal knowledge base, with occasional travel to other European sites.

The role requires experience in a help desk environment, strong MS Office–O365 knowledge, and excellent customer service skills. You will be based in London with some after-hours support and potential travel.

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Posted: October 16th, 2026