Onsite Service Desk Analyst – IT Support Specialist

LA International seeks an experienced Service Desk Analyst for a busy IT support environment on a 12-month contract. You will provide high-quality technical support to users, troubleshoot and resolve IT issues, and manage incidents and service requests to ensure efficient service.

This is a fully onsite position in Hursley, five days per week. You will work with ITIL-informed processes, support Microsoft 365, Active Directory, and use ITSM tools to track activity.

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