Company: Focus Group
Location: Shoreham by Sea
Job Description:
Focus Group is seeking an IT Onsite Technical Support Engineer to join their Service Delivery team in Shoreham-by-Sea. The role involves first and second line support for a key customer, with a hybrid onsite arrangement focused on Windows, Office 365, and network issues.
You will manage the ticket queue, diagnose faults, provide desk-side and remote support, perform daily checks, deploy equipment and contribute to project delivery. Strong AD/Exchange knowledge and customer focus are essential.
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Posted: October 16th, 2026