Service Desk Specialist: IT Support & Troubleshooting

Company: Thebes IT Solutions Ltd
Apply for the Service Desk Specialist: IT Support & Troubleshooting
Location: City of Westminster
Job Description:

Thebes IT Solutions Ltd is seeking a Service Desk Analyst in Westminster to deliver first-line IT support for hardware, software, and network issues. You will log incidents, provide solutions, and coordinate with 2nd/3rd line teams to resolve problems within SLA.

Ideal candidates have Windows 7/10, Office proficiency, ITSM tool experience (ServiceNow or Cherwell) and ITIL Foundation certification.

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Posted: October 16th, 2026