Hands-On 2nd Line Desktop Support Specialist (Leicester)

Hastings Direct in Leicester is seeking a Desktop Support Technician to join our IT Operations team on a 6‑month fixed term contract. You will own 2nd Line incidents, log and update tickets, and collaborate with 1st Line and broader IT groups to resolve issues quickly.

You’ll provide hands-on support across Windows desktops and end-user devices, working with suppliers and project teams to rollout changes, while keeping colleagues informed and confident in their tech.

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