L1 IT Service Desk Analyst – Nottingham

Company: The Channel Recruiter Ltd.
Apply for the L1 IT Service Desk Analyst – Nottingham
Location: East Midlands
Job Description:

XMA is seeking an L1 Service Desk Analyst in Nottingham to be the first point of contact for customers, resolving technical issues and delivering a seamless support experience from start to finish.

You will log and manage tickets, follow ITIL-based processes, and collaborate with IT teams to drive outcomes while providing user guidance and training on IT systems and equipment. A supportive, inclusive workplace at XMA awaits you.

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Posted: October 16th, 2026