Company: Somerset Bridge Group
Location: North East
Job Description:
Somerset Bridge Group in Newcastle is seeking a Service Desk Analyst to join our fixed-term IT Service Desk. You will provide 1st and 2nd line IT support, log tickets, and ensure SLA targets are met while delivering secure, user-friendly help.
You will work on PCI/CDE compliance, support VIP users, assist with infrastructure tasks, maintain CMDB assets, and contribute to knowledge base and training for end users.
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Posted: October 16th, 2026