Audience Experience & Engagement Lead, Live Venues

Company: Kirklees Council
Apply for the Audience Experience & Engagement Lead, Live Venues
Location: Kirklees
Job Description:

Kirklees Council is seeking a Customer Experience & Engagement Manager to shape the audience journey across its landmark venues and cultural buildings. You will lead front-of-house and sales teams, align with operational managers and artistic stakeholders, and uphold brand standards to ensure every visitor feels welcomed.

The role focuses on delivering outstanding experiences from initial contact through to event delivery and beyond, with a strong emphasis on audience development and community

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Posted: October 16th, 2026