Account Manager, Employee Communications – Stitch

Overview

As Stitch Account Manager, you drive impactful internal communications for Deloitte’s global client portfolio. You’ll manage the full lifecycle of employee campaigns, coordinating pitches, onboarding, scoping, and delivery across geographies and channels. You’ll ensure high-quality creative briefs, tight budgets, and timely, accurate reporting in a demanding professional services environment. This role blends client collaboration with creative input to translate complex needs into engaging narratives that inform and inspire. It’s a values-led opportunity to shape internal communication at scale within a renowned firm.

Pay / Benefits

• hybrid working
• wellbeing focus
• career development
• flexible working arrangements

Responsibilities

• Deliver internal communication campaigns and projects for Deloitte’s client portfolio from concept to final delivery
• Manage budgets, timelines, and project plans across multiple projects
• Oversee creative briefing, production, and multi-media delivery with high quality standards
• Involve in pitches, proposals, client onboarding, and scoping to define project scope
• Translate client requirements into clear, actionable briefs for creative teams
• Collaborate with clients, creative teams, and internal stakeholders to exceed expectations
• Maintain robust financial oversight and reporting of project budgets and metrics
• Work in diverse, cross-functional teams within a collaborative, inclusive culture
• Handle a range of projects from urgent ad-hoc communications to global campaigns

Key requirements

• Background in marketing, internal communications, or corporate communications in a large, fast-paced environment
• Proven ability to manage multiple complex projects with diverse stakeholders and tight deadlines
• Experience guiding creative teams and delivering high-quality communications
• Strong communication skills, both written and verbal, with stakeholder engagement experience
• Financial acumen with budgeting, costing, tracking, and reporting on projects
• Excellent organizational skills and proficiency with project planning tools and standard office apps
• Strong relationship-building with high-profile clients and suppliers

• collaboration
• proactivity
• attention to detail
• project planning tools
• budgeting and reporting
• standard office communication applications

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