Managing Director, Fund Accounting

Overview

In this role you will lead Carta’s European Fund Accounting (FA) practice, directing a client-focused team to deliver high-quality, timely fund accounting and reporting. You’ll drive efficiency, scalable processes, and strong controls to support audits and client satisfaction, while partnering with Product and Engineering to improve adoption and loyalty. You will shape the European FA business strategy, expand services across markets, and build trusted relationships with VC/PE CFOs, COOs, and General Partners. This role offers strategic influence, cross-functional collaboration, and the opportunity to scale a high-impact service at a fast-growing fintech leader.

Responsibilities

• Lead, coach, and develop the European fund accounting team, setting expectations for quality, timely delivery, and client service
• Oversee accounting standards, controls, and complex matters to ensure accurate reporting and audit readiness
• Drive efficiency across delivery teams, including fund administration, data collection, implementation, and support
• Build Carta’s reputation as a leading fund administration provider for European VC and PE firms
• Scale the FA business by expanding team capacity and processes while maintaining quality and client service
• Leverage technology and automation to reduce manual work and strengthen controls
• Evolve the service model to align with the company strategy and promote ONE Carta across functions
• Foster a culture of technical excellence, accountability, and continuous learning
• Monitor client needs and feedback, drive product usage and client engagement, and ensure value realization
• Collaborate with product and engineering to solve problems, shape account strategy, and improve client loyalty
• Assess client health, address risks, and build trusted relationships that turn clients into advocates
• Partner with R&D to communicate growing FA requirements and influence client education and product adoption

Key requirements

• 15+ years in a client-facing role with a track record in client engagement, satisfaction, and revenue growth
• Proven experience leading fund accounting teams with coaching and clear performance standards
• Strong judgment and intellectual curiosity to understand client businesses, anticipate needs, and mitigate risks
• Deep knowledge of UK and Luxembourg fund administration markets; Jersey and Guernsey experience is a plus
• Resourceful problem-solving skills to craft optimal business or technical solutions under uncertainty
• Client-first mindset focused on lifetime value and solutions for clients
• Self-motivated, proactive leader with ideas to inspire the team and drive adoption
• Excellent interpersonal and communication skills; ability to translate complex concepts for executives
• Ability to work in a fast-paced, evolving environment and collaborate across functions

• client-centric mindset
• strong interpersonal skills
• proactive leadership
• fund administration
• venture capital and private equity know-how
• accounting standards and controls

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