UX Designer

Overview

As UX Designer at Barclays, you shape best-in-class digital banking experiences aligned to customer needs. You will drive user-centered product journeys and measurable business outcomes within cross-functional teams. You’ll develop interactive prototypes, validate solutions with users, and ensure governance and compliance. You help translate research and analytics into designs that elevate user experience and trust, while staying ahead of fintech trends. This role offers impact at scale in a regulated financial environment.

Responsibilities

• Conceptualise, design and implement user-centric digital banking products and journeys aligned with customer needs and business objectives
• Monitor post-launch impact using CX metrics and iterate based on feedback
• Collaborate with product, technology and business teams to translate requirements into compelling experiences
• Communicate design rationale and advocate for user-centered principles
• Develop prototypes and wireframes to visualise concepts and validate solutions
• Assess feasibility, legal compliance and risks; secure governance oversight and design assurance
• Conduct user research, usability testing and data analysis to inform design decisions
• Stay informed about fintech trends and proactively identify opportunities for design process improvements

Key requirements

• UX & Product Design experience in digital products
• Understanding of human-centred design principles and end-to-end design process
• Ability to collaborate effectively with cross-functional teams
• Experience using customer research, usability testing and analytics to inform design
• Experience with design systems and accessible design principles (preferred)
• Knowledge of digital banking or regulated environments and security/compliance considerations
• Growth mindset and willingness to learn and develop design skills

• collaboration
• communication
• problem-solving
• user journeys
• wireframes
• prototypes

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