Senior Technical Product Manager – API Experience & Security

Overview

As Senior Product Manager for API Tooling, you own the roadmap and execution for Wise Platform API access, security, and webhook tooling. You’ll reduce partner-impacting incidents and boost observability while modernising auth foundations to scale safely. You’ll partner with Security, Account Access, and Wise Platform teams to deliver secure-by-default integrations for large enterprise partners. You’ll drive self-serve diagnostics and reliable production connections, helping developers troubleshoot with ease. This role offers you a chance to shape the security and reliability backbone of Wise Platform for ambitious partners.

Responsibilities

• Own the Wise Platform partner API access, webhook service and WP API security offering
• Design credential management, authentication strategies, and secure connection protocols in partnership with Security
• Improve webhook reliability, observability, and usability
• Deliver API and webhook logs and diagnostics tooling for faster issue investigation
• Ensure auth and security infrastructure is robust and scalable for long-term service demands
• Define and execute a roadmap focused on secure access, reliability, and production operability
• Collaborate with platform engineering, security, compliance, support, sales, and other product teams to deliver a cohesive partner experience
• Engage with partner developers and operators to understand real production pain and prioritise improvements
• Define success metrics around reliability and operability and deliver measurable reductions in incidents

Key requirements

• 6+ years in product management, API/platform/security/infrastructure domain
• Strong understanding of authentication and access patterns (OAuth2, API keys, JOSE, mTLS) and identity lifecycle
• Ability to discuss architecture, risk trade-offs, and reliability with engineers
• Customer-centric mindset with ability to translate production pain into priorities
• Analytical and data-driven, able to set measurable goals and use incident data to drive decisions
• Execution-focused with a track record of shipping platform improvements in cross-functional environments
• Strong communication and collaboration skills for technical and non-technical stakeholders

• customer-centric
• collaboration
• communication
• OAuth2
• API keys
• JOSE

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