2027 Bloomberg Customer Support – Language Speakers

Overview

In this role you will support a diverse global client base, helping users maximize Bloomberg’s products through multi-channel guidance and swift problem resolution. You’ll troubleshoot software, hardware, connectivity, and authentication issues, assist with onboarding and account access, and educate clients on workflows. You’ll collaborate with regional teams to resolve complex challenges and build lasting client relationships. This position offers a structured start with extensive product and market training and clear avenues for career growth.

Pay / Benefits

• Immersive 8-week training
• Continuous learning opportunities
• Internal mobility and long-term career growth
• Exposure to financial institutions and Bloomberg’s technology solutions

Responsibilities

• Troubleshoot software, hardware, connectivity, authentication, and application issues
• Support product installations, onboarding, and account access
• Educate clients on Bloomberg products and workflows
• Collaborate with regional teams to resolve complex challenges and drive process improvements
• Provide responsive support via phone, chat, and email
• Contribute to delivering high-quality client experiences and long-term relationships

Key requirements

• Bachelor’s degree or equivalent experience
• Legal right to work in the UK without visa sponsorship
• Fluency in English plus one of German, French, Italian, Spanish, or Portuguese (written and verbal)
• Strong communication and customer service skills
• Demonstrated interest in financial markets, technology, and client-focused problem solving
• Strong analytical, critical thinking, and troubleshooting skills
• Ability to learn new technologies quickly and manage multiple priorities
• Ability to work independently and collaboratively in a fast-paced, global environment
• Intellectual curiosity with growth mindset and interest in long-term career at Bloomberg

• Curiosity
• Solutions-oriented
• Ownership and urgency
• Technical troubleshooting
• Multichannel support (phone, email, instant messaging)
• Onboarding and workflow navigation

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