Security Operations Analyst

Overview

As a Security Operations Analyst at Primark, you will strengthen our security stance by owning incident detection, response, and threat analysis in a fast-paced retail tech environment. You’ll work with a cross-functional SOC team to improve processes, tooling, and metrics that boost detection and resilience. The role blends hands-on operations with strategic planning to safeguard our cloud and on-prem assets. This is a people-centered, dynamic opportunity to shape security outcomes at scale while supporting Primark’s mission to put people first.

Pay / Benefits

• Healthcare
• Potential Bonus
• 27 days of leave + bank holidays (and option to buy 5 more)
• Tax Saver Tickets
• fitness centre
• subsidised cafeteria

Responsibilities

• Maintain expert knowledge of security technologies and continuously improve processes, documentation, and system capabilities
• Manage security tickets, triage alerts, and perform in-depth analysis of incidents, threats, vulnerabilities, and trends
• Ensure comprehensive coverage and accuracy across security tools, asset inventories, procedures, and SOC documentation
• Lead or support incident coordination, post-incident reviews, and forensic activities with internal teams and third-party partners
• Develop and deliver security metrics, reports, and recommendations to strengthen detection, response, and vulnerability management
• Contribute to SOC operations, standardising processes, informing tooling decisions, and supporting broader cybersecurity planning and validation efforts

Key requirements

• 4+ years in enterprise cybersecurity across cloud and on-prem environments
• Strong foundations in networking, operating systems, and security engineering
• Background in Security Operations including incident response, investigations, vulnerability analysis, and understanding of modern attack techniques
• Strong communication and collaboration in multi-skilled teams
• Rapid learner, self-directed, capable in fast-paced operational environments
• Ability to analyse complex situations, balance risks, and recommend effective security actions
• Holds a relevant degree or equivalent experience; security/IT certifications (Security+, CISSP, Azure/AWS) considered desirable

• communication
• collaboration
• rapid learning
• security technologies
• incident response
• vulnerability analysis

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