Director of Customer Delivery

Company: Infraviva
Apply for the Director of Customer Delivery
Location: London
Job Description:

(candidates must be based and amenable to work in the UK, no visa sponsorship)

We are supporting a senior leadership search within the telecommunications and digital infrastructure space.

We are looking for an experienced Director of Customer Delivery to lead a significant delivery function, drive operational transformation and strengthen the link between customer experience, operational efficiency and commercial performance.

The Opportunity

A senior leadership role focused on:

  • Leading end-to-end B2B customer delivery within a complex telco environment.
  • Driving operational improvements and transformation.
  • Strengthening delivery performance, efficiency and customer outcomes.
  • Leading teams and working across key business functions to drive results.

What We’re Looking For

  • Extensive leadership experience in customer delivery within the connectivity sector.
  • Demonstrated success in improving delivery performance and driving operational transformation.
  • Strong commercial awareness, people leadership and stakeholder management skills.

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Posted: October 17th, 2026