Customer Care Leader: Strategy, Growth & Excellence

Company: Persimmon Homes
Apply for the Customer Care Leader: Strategy, Growth & Excellence
Location: Perth
Job Description:

Persimmon Homes Scotland is seeking a Head of Customer Care to lead the regional customer service strategy and the team, ensuring a consistent, high‑quality aftercare experience across developments.

You will partner with Construction, Sales and regional leaders to embed a customer‑first culture, drive improvements through data and governance, and uphold NHBC standards and health and safety in customers’ homes.

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Posted: October 17th, 2026