Pension Services TPA Lead

Pension Insurance Corporation (PIC) is seeking a Pension Services TPA Manager within Customer Operations to lead TPA governance, oversight of pension administration partners and drive improvements across systems and processes. The role collaborates with Risk, Legal, Transitions, Finance and external administrators to secure buy-in and deliver strong outcomes for policyholders.

You will manage a multidisciplinary team, oversee KPIs/SLAs, and ensure regulatory compliance while delivering

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