Hybrid IT Service Desk Manager (UK)

CTM UK/EU is seeking an IT Service Manager to lead the customer service lifecycle and ensure high-quality IT services across the London region. The role combines people leadership with hands-on ITIL-aligned service delivery in a hybrid office setting.

The ideal candidate will have 5+ years in IT service management, strong leadership, and experience managing service desk operations and IT infrastructure. DBS and security checks are part of the onboarding process.

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