Company: Expedia
Location: London
Job Description:
Expedia Group in London seeks a Customer Experience Manager to improve B2B servicing within the TPSP organisation. You will lead initiatives from requirements through deployment, own servicing specs, and partner with Product, Tech and Operations to deliver scalable solutions.
You will leverage automation and data insights to reduce manual effort, while ensuring principled servicing configurations for new and existing partners. Strong communication and problem-solving are essential.
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Posted: October 17th, 2026