Lead Service Designer for Digital Transformation

83zero Ltd in London is seeking a Lead Service Designer to shape the Digital Customer Experience. The role combines strategic leadership with hands-on service design across high-profile transformation programmes.

You will lead end-to-end service design, drive user research and prototyping, mentor designers and work with senior stakeholders in a hybrid agile environment.

Experience with GDS standards, accessibility and AI-enabled services would be advantageous for this senior leadership role.

#J-18808-Ljbffr…