Expedia Group in London seeks a Customer Experience Manager to improve its B2B servicing for RAPID API, TAAP and WLTP. You’ll work across TPSP and the B2B org, gathering requirements, coordinating development, testing and deployment, and ensuring readiness for operational handover.
You will build cross-functional relationships with Product, Tech and Operations, champion automation and data-driven improvements, and help scale partner servicing while reducing manual effort.
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