Business Analyst

Overview

In this role you will support reporting and analytics for AGSs MSP, RPO and Procurement Solutions programs, helping programs and clients make data-driven decisions. You will work across multiple programs, delivering standard and ad hoc analysis while partnering with leads and managers. The position emphasizes data quality, documentation, and reporting governance to enable informed management decisions. This role offers exposure to cross-functional teams and a chance to grow analytical and industry knowledge within a global workforce solutions provider.

Pay / Benefits

• hybrid working policy
• office-based three days a week
• disability confident employer
• inclusive recruitment process

Responsibilities

• Compile, deliver, and track performance data for programs and vendors on various cadences.
• Provide written analysis of business issues using internal data sources and trend analysis.
• Reconcile data quality and resolve discrepancies.
• Administer internal or client-facing program operations reports and support management decision-making.
• Maintain reporting catalogs, schedules, and documentation for business continuity.
• Document reporting requirements, procedures, and business rules for program delivery.
• Manage regular and ad hoc reporting deliverables.
• Support Operations in preparing QBR presentations with supporting data.
• Handle Tier 2/3 or SIGMA programs with moderate ad hoc needs and client sponsorship.
• Collaborate with technical resources when implementing complex solutions into deliverables.
• Identify process improvement opportunities with senior or technical support.
• Assist in implementing new programs or expansions as needed.
• Perform basic analyses of program data and trends.
• Pursue ongoing learning to enhance technical and analytical performance.

Key requirements

• Advanced knowledge of MS Excel (vlookups, pivot tables, complex formulas, dynamic charts).
• Proficiency with the reporting tools used by programs and technology partners.
• Strong organizational and written/verbal communication skills.
• Strong problem-solving and multi-tasking abilities.
• Excellent time management and ability to meet deadlines.
• Ability to build relationships with key stakeholders.
• Aptitude for learning new technologies quickly.

• strong communication
• problem-solving
• multi-tasking
• MS Excel
• PowerBI
• SQL

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