Company: Kong
Location: London
Job Description:
Kong seeks a Staff/Senior Customer Success Manager to set the standard for excellence in our CS organization. You will blend technical knowledge with an executive mindset to drive adoption, expansion, and risk mitigation, delivering measurable business value.
Responsibilities include developing success plans, navigating complex organizations, leveraging partner ecosystems, and using analytics tools to monitor health and identify risks. You will own renewals and forecasting with the broader team.
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Posted: October 17th, 2026