Chief Customer Success & Growth Architect

Centellic is seeking a Director of Customer Success to lead the CS function across product portfolios, driving value, retention, adoption and engagement throughout the lifecycle. You will own strategy, execution and performance of High and Mid Touch segments, build a high-performing team, implement ChurnZero, and partner with Product, Sales, Marketing and Support to maximise growth.

Reporting to the Chief Customer Officer, this role offers visibility across the business and the chance to shape

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