Associate Director – Retail and CPG Industry, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation

Overview

In this role, you lead high-impact transformation engagements for big Retail & CPG clients, shaping strategy and steering multi-disciplinary teams. You align initiatives with business outcomes across people, process and technology, delivering sustainable change. You’ll drive senior-level client relationships, enable business development and ensure delivery excellence across multiple workstreams. The position offers hybrid working in the UK and a strong focus on innovative, data-informed operating-model redesign and digital adoption. Join Deloitte to influence transformation at scale and contribute to a culture of collaboration and growth.

Pay / Benefits

• hybrid working
• flexible working policy
• development and learning opportunities
• supportive culture and wellbeing
• collaboration with diverse teams
• opportunity to impact large-scale transformation

Responsibilities

• Define transformation strategy and roadmaps for Retail & CPG clients, covering operating-model redesign and process optimization
• Lead programme initiation, planning and delivery with scope, time, cost and quality controls
• Oversee multiple workstreams (commercial optimisation, end-to-end process transformation, digital/IT systems, sustainability, cost efficiency) and manage interdependencies and risks
• Act as senior client liaison with C-suite and leaders to secure buy-in and guide workshops for future-state models and business cases
• Provide leadership, mentoring and build internal capability within project teams
• Identify and shape new business opportunities, contribute to go-to-market strategies and thought leadership in Retail & CPG transformation

Key requirements

• Experience leading large-scale Retail & CPG transformation programmes
• Strong programme management and governance capability
• Stakeholder management and senior-level advisory skills
• Ability to develop proposals and support go-to-market efforts
• Experience in cross-functional leadership and team development
• Background in operating-model design, process optimisation, system modernisation, and change management

• Strategic thinking
• Collaborative and influential leadership
• Adaptability and resilience
• Digital/IT systems transformation
• Operating-model redesign
• Sustainability and cost-efficiency initiatives

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