Client Value Partner (Supply Chain & Manufacturing)

Overview

As Client Value Partner, you lead strategic, data-driven transformation for Celonis’ top customers. You act as a trusted advisor to executives, aligning Celonis resources and cross-functional teams to deliver measurable value and adoption of our platform. You drive end-to-end value programs, foster innovation, and shape long-term customer visions. This role sits at the nexus of executive engagement, program leadership, and strategic change across industries.

Pay / Benefits

• RSUs and merit-based refresh grants
• 24 weeks parental leave for primary carers
• 12 weeks parental leave for supporting carers
• Unlimited PTO and generous global PTO
• Flexible hybrid work model
• 70-20-10 learning framework and mentorship programs

Responsibilities

• Build and maintain relationships with senior stakeholders, embedding Celonis into strategic objectives
• Staff engagements with global cross-functional teams (Servicing, Product & Engineering)
• Mentor organizations on Centers of Excellence and adoption of the platform
• Coach and develop team members, providing guidance and feedback to managers
• Own the end-to-end customer value journey and executive communications
• Collaborate with senior stakeholders to define program roadmaps and value plans
• Resolve escalations by coordinating internal teams effectively
• Align Celonis delivery with customer strategy to solve business-critical problems
• Drive value realization and platform adoption, ensuring on-time delivery and client satisfaction
• Organize and lead customer advisory boards to capture insights and steer product/service improvements
• Represent Celonis at industry events and contribute to thought leadership and playbooks

Key requirements

• 10+ years in strategy consulting
• Experience leading large-scale transformation programs in supply chain/manufacturing
• AI-based transformation experience is a plus
• Strong change management background
• Proven ability to navigate global organizations and persuade with data
• Ability to design, pitch, and sell opportunities with SMEs and practice leads
• Consultative approach with senior executives
• Strong teamwork and entrepreneurial leadership style
• Project management across multiple streams
• Excellent communication skills
• Self-motivated, proactive, thrives in fast-paced, ambiguous environments

• Executive presence and negotiation
• Cross-functional collaboration
• Mentorship and people development
• AI-based transformation
• Change management
• Program and portfolio leadership

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