Quality Manager

Overview

As Quality Manager, you will lead the plant’s quality and food safety agenda in a continuous operation. You will mentor the quality team across shifts, drive standardization and improvement, and partner with production to meet customer specs. You will own audits, root-cause analysis, and corrective actions to prevent recurrence, aligning plant quality with broader business goals. This role offers meaningful impact by strengthening product quality, safety, and supplier collaboration in a global manufacturing environment.

Responsibilities

• Own quality and food safety issues and control measures across the plant
• Prepare and submit quality and food safety reports to management
• Collaborate with other departments to improve product quality and food safety
• Maintain ISO Quality Management System and food safety programs (ISO 9001, ISO 14001, OHSAS 18001)
• Develop and maintain BOE Quality pillar including food safety components
• Create, review, and enforce SOPs and work instructions for quality and food safety
• Audit the plant and warehouses for quality and safety compliance
• Handle customer quality and safety complaints with corrective actions
• Maintain records of material checks, inspections, and HFI reports
• Lead the quality department and foster positive employee relations
• Communicate quality issues and solutions with production and other departments
• Maintain relationships with customers to resolve quality and safety concerns
• Coordinate with domestic and international suppliers for product and safety compliance
• Oversee label design, coatings trials, and ensure production meets safety standards
• Train staff on quality control, safety procedures, and ISO/HACCP standards
• Ensure maintenance of measurement and quality/safety equipment

Key requirements

• Broad training in a related field usually acquired through college or work-related experience
• Minimum 4 years in an industrial environment focused on quality assurance and customer interaction
• Experience managing teams in a continuous operation industrial environment
• Green Belt or Black Belt Certification preferred

• collaborative
• curious
• communication
• ISO 9001
• ISO 14001
• OHSAS 18001

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