Administration Technical Services Team Leader

Overview

In this role you will lead a 12-person administration team within EQUANS’ NHS estate contract, ensuring compliant and efficient management of planned and reactive maintenance. You’ll own the CAFM/Maximo system data to support engineers and coordinate contract requirements, rosters, and performance reporting. You will drive safety, quality standards, and customer-focused service while developing staff and coordinating third-party activities. This is a hands-on leadership role with a strong impact on service delivery and contract success.

Pay / Benefits

• 24 days annual leave
• Life Cover equivalent to 1.5x annual salary
• Employee discount schemes
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme

Responsibilities

• Manage the technical admin filing structure
• Foster effective relationships with team members and NHS Trust colleagues
• Apply contract requirements to maintenance tasks
• Own and update the CAFM system (Maximo) for planned/reactive tasks
• Ensure reactive maintenance meets SLAs
• Regularly report service delivery and personnel performance
• Maintain accurate data and secure confidential materials
• Schedule tasks with appropriate labour allocation
• Ensure health, safety and environmental regulations are followed
• Promote customer service culture and EQUANS values
• Provide training and coaching within current role
• Be flexible to cover out-of-hours absence
• Perform other duties within competencies

Key requirements

• Experience with CAFM systems – Maximo 7.5
• Healthcare environment experience
• Experience managing contractors
• Knowledge of mechanical and electrical services
• Experience planning technical works and coordinating multiple operatives
• Customer-focused mindset
• Knowledge of Health and Safety legislation
• Strong communication and interpersonal skills
• IT literate
• Willingness to acquire new skills
• Good negotiation skills

• communication
• interpersonal skills
• customer focus
• Maximo 7.5 CAFM
• CAFM data management
• planning and coordination of maintenance tasks

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